Version 1.1 · Last updated: May 28, 2026
Please read these Terms of Service ("Terms") carefully before using Prospector. By creating an account or using the platform in any way, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use Prospector.
Prospector ("Prospector," "we," "us," or "our") is a software-as-a-service platform operated by SiteForge Relations. References to "you" or "User" mean any individual or entity that accesses or uses the platform.
You must be at least 18 years old to use Prospector. By creating an account, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal capacity to enter into a binding contract; (c) you are not located in, organized under the laws of, or acting on behalf of any person in a country subject to US government embargo or sanctions (including but not limited to Cuba, Iran, North Korea, Syria, and the Crimea/Donetsk/Luhansk regions of Ukraine); and (d) all information you provide is accurate and current.
You are responsible for maintaining the security of your account credentials. You must notify us immediately at support@prospector.app if you suspect unauthorized access to your account. We are not liable for losses arising from unauthorized account use.
Prospector is a B2B lead generation and outreach platform that allows users to discover local businesses, analyze their digital presence, and generate and send personalized outreach emails using AI assistance. The platform relies on third-party services including but not limited to Supabase, Vercel, Anthropic, SerpAPI, Resend, Stripe, and Hunter.io. We do not guarantee continuous availability of any feature that depends on a third-party service.
You may use Prospector only for lawful B2B prospecting activities. You agree not to:
You bear full legal responsibility for every email sent through your Prospector account. Prospector provides tools to assist with compliance but does not guarantee that your emails comply with any applicable law. Your obligations include:
We reserve the right to suspend or terminate accounts that generate disproportionate spam complaints, bounce rates, or regulatory inquiries, in our sole discretion.
Prospector uses third-party AI services (currently Anthropic's Claude) to generate outreach email drafts. You acknowledge and agree that:
Our IP: Prospector, including its software, design, trademarks, and documentation, is owned by SiteForge Relations and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the platform for your internal business purposes during your subscription.
Your content: You retain ownership of content you provide as inputs (business names, search queries, personal information). You grant us a limited license to process your content solely to provide the service. We do not claim ownership of content you create using the platform.
AI outputs: Email drafts generated by the platform are provided for your use. Copyright in AI-generated text is a developing area of law; you should not assume copyright protection in AI-generated content without legal advice.
We respect intellectual property rights. If you believe content on or generated through Prospector infringes your copyright, please send a DMCA notice to dmca@prospector.app including: (a) identification of the copyrighted work; (b) identification of the infringing material and its location; (c) your contact information; (d) a statement of good faith belief; (e) a statement of accuracy under penalty of perjury; and (f) your signature. We will process valid notices and, where appropriate, remove infringing content and terminate repeat infringers' accounts.
Subscription terms: Paid subscriptions are billed on a monthly recurring basis starting from the date of purchase. All prices are in US dollars unless stated otherwise.
Auto-renewal: YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EACH MONTH UNLESS YOU CANCEL BEFORE THE END OF YOUR CURRENT BILLING PERIOD. You authorize us to charge your payment method on file for each renewal period.
Price changes: We may change subscription pricing at any time. We will provide at least 30 days' notice of price changes via email to your registered address. Continued use after the effective date constitutes acceptance of the new pricing.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.
Refunds: All subscription fees are non-refundable except where required by applicable law. We do not provide pro-rated refunds for partial months. If you believe you were charged in error, contact us at billing@prospector.app within 30 days of the charge.
Payment processing: Payments are processed by Stripe. Your payment information is governed by Stripe's terms and privacy policy. We do not store full payment card numbers.
Failed payments: If a payment fails, we may suspend your account until payment is resolved. After 14 days of non-payment, we may downgrade or terminate your subscription.
We provide Prospector "as available." We do not guarantee any specific uptime, availability, or performance level. We are not liable for service interruptions caused by third-party infrastructure failures (including Supabase, Vercel, Anthropic, SerpAPI, Resend, or Stripe), scheduled maintenance, or events outside our reasonable control. We will make reasonable efforts to restore service promptly following any outage.
We reserve the right to modify, suspend, or discontinue any part of the platform at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of service. Features marked as "Beta" are experimental, provided without warranty, and may be changed or removed at any time.
We may update these Terms at any time. If we make material changes, we will provide at least 14 days' notice via email to your registered address before the changes take effect. Your continued use of the platform after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the platform and cancel your subscription before the effective date.
Your use of Prospector is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to our data practices as described in the Privacy Policy.
Prospector integrates with third-party services. Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of third-party providers, and outages or changes in third-party services may affect platform functionality without creating liability on our part.
You represent and warrant that:
You agree to defend, indemnify, and hold harmless SiteForge Relations and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of or access to the platform; (b) any email content you generate, send, or cause to be sent through the platform; (c) your violation of these Terms; (d) your violation of any applicable law, regulation, or third-party right; (e) any false or inaccurate information you provide; or (f) any claim by a third party that you caused them harm through your use of the platform.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE; (B) LEAD DATA WILL BE ACCURATE, COMPLETE, OR UP TO DATE; (C) AI-GENERATED CONTENT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSE; OR (D) THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SITEFORGE RELATIONS OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.
By you: You may close your account at any time by contacting us at support@prospector.app. Subscription fees already paid are non-refundable.
By us: We may suspend or terminate your account immediately, without prior notice or liability, if: (a) you violate these Terms; (b) we determine in our sole discretion that your use poses legal, regulatory, or reputational risk to us or third parties; (c) we receive a significant volume of spam complaints or abuse reports associated with your account; (d) you fail to pay fees when due; or (e) we are required to do so by law or regulatory authority.
Effect of termination: Upon termination, your right to use the platform ceases immediately. We may retain your data as described in our Privacy Policy or as required by law. Sections 5, 6, 7, 15, 16, 17, 18, 20, 21, 22, and 23 survive termination.
We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, government actions, third-party infrastructure failures, internet outages, pandemics, or other events of force majeure.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Informal resolution: Before filing any formal dispute, you agree to contact us at legal@prospector.app and give us 30 days to attempt informal resolution.
Binding arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the platform shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for individuals) or Commercial Arbitration Rules (for businesses). Arbitration will be conducted in English. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.
CLASS ACTION WAIVER: YOU AND PROSPECTOR EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND PROSPECTOR EACH WAIVE ANY RIGHT TO A JURY TRIAL.
Exceptions: Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm. Claims for intellectual property infringement may be brought in court.
Opt-out: You may opt out of arbitration by sending written notice to legal@prospector.app within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.
These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict of law provisions. For any dispute not subject to arbitration, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Travis County, Texas.